Five facts indicating dramatic post-pandemic consumer changes

Are consumer trends changing?

This is an article by Mark Shaefer (thanks Bruce MacGillivray for drawing our attention to it in your Instant Imprints newsletter!)


There is also a link in the article to an industry in the article: Industry Perspective: The Evolving Customer Experience, features insights into how customers are shopping after the pandemic. Schaefer’s take on the research done by Facebook? “One might believe that such a study by Facebook could be self-serving, but the research looks solid and I’ll give them the benefit of the doubt”.

Patricia Dent

Leave a Reply

Your email address will not be published. Required fields are marked *