(Updated) Ticketmaster says data security incident may affect users’ personal details
Courtesy Barrie360.com and Canadian Press
By Tara Deschamps, Published July 9, 2024
Ticketmaster has been warning some Canadian customers that their data may have been compromised during a recent security breach.
An email sent by the ticket sales platform to customers this week reveals “an unauthorized third party” snagged information from a cloud database hosted by an unnamed third-party data services provider sometime between April 2 and May 18.
The email said the company determined on May 23 that some of its customers’ names, basic contact information, and payment card information such as encrypted credit or debit card numbers and expiration dates were part of the breach.
“We are fully committed to protecting your information, and deeply regret that this incident occurred,” the email said.
Patricia is the Business Mentor and owner of Grow Vantage and a Past President of the Barrie Chamber of Commerce. She applies over 30 years of business experience (from start-up to corporate) to mentor entrepreneurs. Since 2011, she has held over 6,500 coaching and training sessions in-person and online. Through Ask For Directions Training, her entrepreneurial training program (and parent company Grow Vantage), and as a business coach, she works with start-ups who are new (or who have lost traction) to design, launch and grow their businesses. Along with 20 other expert instructors she teaches strategies in marketing, sales, communications, and finance, as well as practical techniques to increase productivity, and manage their businesses. In other words, everything entrepreneurs need to learn to grow and run their businesses successfully, and avoid the costly mistakes they can't even see coming - that lead to delays in growth and getting stuck.