(Updated) Ticketmaster says data security incident may affect users’ personal details

Courtesy Barrie360.com and Canadian Press

By Tara Deschamps, Published July 9, 2024

Ticketmaster has been warning some Canadian customers that their data may have been compromised during a recent security breach.

An email sent by the ticket sales platform to customers this week reveals “an unauthorized third party” snagged information from a cloud database hosted by an unnamed third-party data services provider sometime between April 2 and May 18.

The email said the company determined on May 23 that some of its customers’ names, basic contact information, and payment card information such as encrypted credit or debit card numbers and expiration dates were part of the breach.

“We are fully committed to protecting your information, and deeply regret that this incident occurred,” the email said.

Patricia Dent

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